Posts tagged culture
Creating an Employee Experience
Creating an Employee Experience

3 Minute Read

It’s an experience. A single moment that makes a person feel something. A feeling that a person associates with something. Many successful companies create experiences for customers to delight them and increase loyalty.

For decades, we’ve known that we not only need to deliver a quality product or service, but that we need to focus on the customer experience. But what we have unintentionally ignored is the fact that employees are expecting the same. We’re not talking about massage therapists and bowling alleys necessarily; but employees want to feel good working for your company. Over the past 12 months, we’ve experienced a huge change in the way we work, the way our teams look, and how we collaborate. Now, more than ever, it’s time we take this seriously.

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Company Culture, Hiring, Retaining Employeescompany culture, corporate culture and employees, culture, employee engagement, employee experience, employment brand, forbes, glassdoor, hiringComment
Why Your Ping Pong Tables Aren't Working
Why Your Ping Pong Tables Aren't Working

5 Minute Read

Let’s get real about corporate culture.

You have no idea why your culture sucks. It just does. You bought the ping-pong tables. You started Happy Hour Fridays. You even do the obligatory birthday cakes for your employees. The problem is that none of this has made a difference; your organization still seems lackluster.

People just don’t click. They can’t communicate. Your turnover rates are on the rise; and the employees you do keep don’t seem like they want to be there. Getting people to work together, collaborate, and have a normal conversation is like pulling teeth. And those words you had so beautifully hung on the wall seem meaningless.

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Change, Communication, Company Culturecorporate culture, corporate culture and employees, culture, employee engagement, employee morale, organizational culture
Organizational Culture: The Alka-Seltzer Method
Organizational Culture: The Alka-Seltzer Method

3 Minute Read

More and more companies today have come to understand that employees are demanding that the company they work for fit their values and beliefs about how employees and coworkers should treat each other. They look at a company’s philosophy about customers and their beliefs about social causes. And most importantly, they look at organizational culture. And if the company doesn’t fit the mold, the employees go elsewhere.

Some companies have not spelled out what behaviors support their specific culture. And this creates confusion for employees. For other companies, there is no connection between what’s documented and what’s actually happening. New recruits may be told during an interview about the mission and how people interact but once hired, find that isn’t how people really act day-to-day.

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Company Culture, TrustAlka-Seltzer, behavior, company culture, corporate culture, culture, employee culture, organizational cultureComment
Personal Accountability
Personal Accountability

2 Minute Read

Today more than ever, employers want employees to own what they expect of them. That means acknowledging responsibility for their outcomes. And in return, employees expect their employers to demonstrate ethics and integrity in their actions. When both parties agree to accept these goals, the result becomes a culture of Personal Accountability.

The core of personal accountability is based on a person accepting responsibility for his own behavior and actions. A person may become accountable in business based on a certain position held or accepting a task delegated by a supervisor. But the real accountability happens when the person who is accountable also accepts the consequence—either positive or negative—for the outcome.

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Company Culture, Leadershipculture, culture of accountability, motivation, personal accountabilityComment