3 Minute Read

It’s an experience. A single moment that makes a person feel something. A feeling that a person associates with something. Many successful companies create experiences for customers to delight them and increase loyalty.

For decades, we’ve known that we not only need to deliver a quality product or service, but that we need to focus on the customer experience. But what we have unintentionally ignored is the fact that employees are expecting the same. We’re not talking about massage therapists and bowling alleys necessarily; but employees want to feel good working for your company. Over the past 12 months, we’ve experienced a huge change in the way we work, the way our teams look, and how we collaborate. Now, more than ever, it’s time we take this seriously.

How to Keep Remote Employees Engaged

4 Minute Read

Telecommuting...sounds like something from the future. However, it is one of the most challenging issues for businesses today. Employees want flexible work schedules and work hours. And many companies are trying to make it a priority and allow employees to work remotely. Some have even gone as far as hiring full remote teams that work in different states across the country.

Organizational Culture: The Alka-Seltzer Method

3 Minute Read

More and more companies today have come to understand that employees are demanding that the company they work for fit their values and beliefs about how employees and coworkers should treat each other. They look at a company’s philosophy about customers and their beliefs about social causes. And most importantly, they look at organizational culture. And if the company doesn’t fit the mold, the employees go elsewhere.

Some companies have not spelled out what behaviors support their specific culture. And this creates confusion for employees. For other companies, there is no connection between what’s documented and what’s actually happening. New recruits may be told during an interview about the mission and how people interact but once hired, find that isn’t how people really act day-to-day.

Company Culture, TrustJanuary 21, 2020Alka-Seltzer, behavior, company culture, corporate culture, culture, employee culture, organizational cultureComment

How to Save your Workforce

3 Minute Read

You’re about to lose 40% of your workforce. Yep, we said it. That’s awfully close to HALF! Over recent years, we’ve seen many Baby Boomers retire. Waved goodbye as they took their knowledge and expertise out the door with them. As of December 2018, 39.2% of people in the US workforce were aged 55 or older. Traditionally, most people retire in their early to mid-60s. So what does this say for your company in the next 5-10 years?