Resolving Team Conflict: A Leader's Guide

What should leaders do when conflict arises between team members? In this episode, learn practical strategies for addressing conflict head-on, including setting clear expectations, facilitating open communication, and mediating disagreements. 

Andrea and Michelle explore the importance of fostering a culture of peer-to-peer accountability and trust. Providing practical strategies for leaders to intervene effectively, including setting expectations, facilitating open communication, and addressing misunderstandings. 

Don't miss this valuable episode for any leader seeking to promote collaboration and resolve conflict effectively.

Takeaways

  • Leaders must intervene when conflicts arise among employees.

  • Peer accountability is essential for a healthy organizational culture.

  • Trust is the foundation of effective teamwork.

  • Setting clear expectations can prevent misunderstandings.

  • Difficult conversations are necessary for resolving conflicts.

  • Listening to understand is crucial in communication.

  • Leaders should model the behavior they want to see.

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Navigating Peer Conflict: Strategies for Success

Do you find it difficult to address disagreements with your peers? In this episode, learn how to approach your peers, express your concerns constructively, and work towards a resolution. Providing practical strategies for handling these uncomfortable conversations; Andrea and Michelle explore effective strategies for navigating conflict in the workplace. 

Discover how assuming good intentions, framing the conversation positively, and using "I" statements to express your perspective builds stronger relationships and fosters a more collaborative environment. 


Takeaways

  • Approaching peers about conflict requires skill and practice.

  • Understanding personal fears can help in addressing conflict.

  • Effective communication starts with recognizing intentions.

  • Leaders should teach their teams how to have difficult conversations.

  • It's important to clarify expectations to avoid misunderstandings.

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How to Own Self-Accountability for Your Team

Do you ever feel like some people just don't take responsibility?  In this episode, we reveal the one critical factor that sabotages team performance: lack of accountability. Andrea and Michelle, share their proven framework for mastering accountability. You'll learn how to spot the hidden signs of an accountability breakdown, create a culture of ownership where everyone takes responsibility, and implement practical strategies to get your team back on track.

Learn how to identify accountability gaps, encourage open communication, and empower individuals to take charge of their actions. 

Takeaway

  • Self-accountability is essential for effective leadership.

  • Accountability issues can stem from a lack of clarity in expectations.

  • Leaders must model accountability to foster a culture of responsibility.

  • Regular one-on-one conversations are crucial for accountability.

  • Setting clear goals and metrics is vital for accountability.

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Are You Sabotaging Your Team With Kindness?

Do your good intentions and kindness as a leader sometimes backfire? In this episode, Andrea and Michelle explore how common leadership approaches can unintentionally demotivate and frustrate teams. They discuss the importance of understanding individual needs, avoiding assumptions, and creating a psychologically safe environment for open communication.

Takeaways

  • Good intentions can lead to unintended consequences in leadership.

  • Regular feedback and 360 evaluations can illuminate areas for improvement.

  • Psychological safety allows for open communication and honest feedback.

  • Leaders should avoid making assumptions about their team's needs.

  • Balancing independence and guidance is essential for team success.

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Bridging the Gap: When Employees Don't Meet Expectations

Frustrated with employees not meeting expectations? In this episode, we break down why this happens and give you a clear framework to fix it. We'll cover how to set crystal-clear expectations, assess skills accurately, and create an environment that supports success. Learn from seasoned leadership experts who have helped countless executives build high-performing teams.

Takeaways

  • Employees generally want to meet expectations and succeed.

  • Clarity in communication is crucial for setting expectations.

  • Leaders should reflect on their own practices to support their teams effectively.

  • The curse of knowledge can hinder effective teaching and communication.

  • Providing context for tasks can improve outcomes and understanding.

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The Leader's Guide to Employee Engagement

Tired of employees who are just going through the motions? We've all been there. In this episode, we'll share practical techniques to create a workplace where your team feels truly valued and motivated. 

Learn how to recognize the signs of disengagement, foster genuine care and communication, and ignite passion within your team. Discover the power of believing in your employees' potential, and how engagement can lead to improved business results and increased retention. We'll also share how empowering your team to solve problems can be a game-changer for engagement.

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